Manage Your Mortgage Account

Use our refinance tool to calculate your monthly savings and see if you could benefit from today’s rates.

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Any tools at the following website are provided for educational and illustrative purposes only. Wells Fargo does not guarantee the accuracy of the calculations and their applicability to your circumstances.

Make a loan payment

Pay online


Make a payment, view your statements, set up alerts, and more.

Pay by phone


For mortgage payments:
Call 1-800-357-6675 .


For home equity payments:
Call 1-866-820-9199 .

Pay in person


Find a local Wells Fargo branch near you.

Financial hardship?


We’re here to help if you’re having trouble making payments.

Managing your mortgage and home


Your mortgage dashboard

Feel more at home with your home loan, using your personalized mortgage dashboard. Access innovative tools and explore your loan options with Wells Fargo Online ®


When natural disasters, accidents, and other events damage your house

Our team can help. From filing a claim, managing the repairs to your property, to working with you during financially stressful times, the Wells Fargo disaster assistance team is with you every step of the way.

Learn how to increase your home’s value

Current Wells Fargo customers have exclusive access to a one-stop real estate tool that lets you track neighborhood estimated home values in real time, learn ways to increase the value of your home, explore renovation opportunities, and much more. Claim your home now to get started.

Additional Resources

Still have questions?

Quick Help

Call Us

Mortgage Customer Service
1-800-357-6675
Mon – Fri: 7 am – 10 pm
Sat: 8 am – 2pm
Central Time

Home Equity Customer Service
1-866-820-9199
Mon – Fri: 7 am – 9 pm
Sat: 8 am – 2 pm
Central Time

Marque 9 para recibir attención en español.

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Online Statements require Adobe ® Acrobat ® PDF reader. The length of time Online Statements are available to view and download varies depending on the product: up to 12 months for auto loans; up to 2 years for credit cards, home equity lines of credit, and personal loans and lines of credit; and up to 7 years for deposit accounts, home mortgage accounts, and trust and managed investment accounts. The length of time the specific product statements are available online can be found in Wells Fargo Online ® in Statements & documents. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier’s message and data rates may apply.

Equal Housing Lender

Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A.