Law Enforcement
About eBay's Criminal & Regulatory Investigations Team
As the world’s leading e-commerce company, eBay Inc.’s global portfolio of businesses enables hundreds of millions of people to buy and sell online. eBay, Inc. established the Criminal & Regulatory Investigations Team to promote the safe use of its platforms and to collaborate with local, national and international law enforcement in apprehending and prosecuting criminals.
How to work with the Criminal & Regulatory Investigations Team
Law Enforcement agencies in North America seeking assistance and records for investigations relating to eBay, Inc. may contact the Criminal & Regulatory Investigations Team for assistance. Members of law enforcement have the following resources available:
- Search eBay Listings and obtain eBay records in real time using LeadsOnline's First Responder Service
- Submit a request to one of our investigators via our eBay Law Enforcement tool.
- Email us at lawenforcement@ebay.com for questions on how to accurately request records. This service is dedicated to law enforcement officers only and inquiries from customers won’t be processed.*
- Members/general public who would like to report a problem to eBay, please visit our Reporting fraud or stolen goods to the police section.
Resources for Regulatory Authorities
- The Regulatory Portal enables market surveillance, monitoring and law enforcement authorities to efficiently and effectively report non-compliant listings and securely request the removal of such listings.
- Please use the Regulatory Portal link to register.
- If you have further questions on how to accurately use the Regulatory Portal, please email us at regportal@ebay.com.
- This site may only be used by market surveillance, monitoring and law enforcement authorities and third parties explicitly authorized by eBay.
Save Time in Your Investigation
The following tips are for law enforcement agencies to assist in your investigation:
- Search for active listings using search string or specific item number: Lets you search by nearest zip code using search options on left hand column.
- Search by seller ID for all active/completed sales, dating back 30 days: Generally provides you with the seller's state of residence.
- Feedback Profile reflects comments made by other users regarding prior transactions.
- Create your own Favorite Searches
eBay listings remain visible on the site for about 90 days after closing, and are searchable by specific item number.
Criminal & Regulatory Investigations Team Partnership
LeadsOnline's First Responder Service is available 24/7/365. Our partnership with LeadsOnline makes it possible for law enforcement personnel to locate possible stolen merchandise that has been listed for sale or sold on eBay. LeadsOnline can assist with the following searches:
Locate seller ID information for property listed on eBay.
Locate seller listings and sales history for property listed on eBay.
Please visit www.leadsonline.com for more information.
ebay's Privacy Policy and Law Enforcement Disclosure
We care deeply about the privacy of the eBay community and will protect the privacy of our members even while working closely with law enforcement to prevent criminal activity. If you are unsure about our privacy practices, please visit eBay's Privacy Page for more information.
